We believe families deserve clarity before they commit. Here's how care with Devine is paid for, what's covered where, and how we walk every family through the options before any care begins.
Healthcare billing has earned its reputation for being opaque and unpredictable. That's not what we do. Here are the principles we operate by — not because they're required, but because they're right.
There is no charge for your first conversation with us, or for the in-home assessment that follows. We only bill once care begins — and only after you've approved the plan.
Every family receives a written rate sheet before any service is scheduled. Hourly, daily, and live-in rates are all spelled out clearly, including any weekend, overnight, or holiday differentials.
You can scale care up, down, or pause at any time. We'll never hold you to a long-term commitment beyond the week in front of us.
Every invoice shows exactly who provided care, when, and for how long. If something doesn't look right, we'll walk through it with you line by line.
LTC insurance, Medicaid, VA benefits, waiver programs — this is a maze. Our team has guided hundreds of families through it, and we'll help you figure out every dollar you're entitled to.
Cost and coverage are often the most confusing part of beginning care. If your question isn't here, call us — we'll walk you through it honestly.
Talk with our billing teamCoverage can be complex. The first call is about listening — we'll help you understand the options, costs, and paths available to your family.